Why You Need Distributed Order Management In A Customer-Centric Retail World

A distributed order system (DOM) is more flexible than traditional order management systems. It allows you to connect multiple platforms and gives you visibility into your inventory throughout the supply chain. This system does all this without affecting the customer experience and keeps your bottom line in control.

What is Distributed Order Management (DOM), and How Does It Work?

Distributed order management via https://www.cin7.com/what-is-order-management/ allows retailers to fulfill customer orders using rule-based procedures. This allows them to maximize order fulfillment while still meeting customer expectations at a lower cost. These two constraints often have to be balanced. You might delight your customer but ship more than the product. You can also keep shipping costs low and offer two-day shipping, but you lose customers to Amazon.

Distributed Order Management (DOM)

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These systems automate key functions and help to improve supply chain kinks. These include:

  • Synchronizing order routing data and inventory data across all sales channels and fulfillment centers
  • Multiple sales channels can be used to process orders
  • Shipping
  • Forecasting inventory and reordering
  • Inventory management

A DOM system is a way to streamline stock replenishment and improve the company's ability to process customer orders. A DOM system can process orders from multiple sales channels. A DOM system can route orders automatically and prioritize fulfillment against other orders. 

Why Retailers Require DOM:

The distributed order management platform is a solution to numerous problems that retailers encounter in today's Omnichannel World. The most successful retailers will already be facing friction in many areas of their business. DOM systems are able to help retailers manage their information and track when and how they order from suppliers. DOM systems can be used by retailers with more than one warehouse.